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Account and privacy

Downloading your data

Self-service CSV export of your account data, and how retention works.

What you can download

Visit /account/data-export to download a zip of CSV files covering your profile, sessions, decisions, reports and curated runbooks. The export runs on demand — no waiting list, no ticket. You can run it as often as you like.

Retention policy

  • Reports and curated runbooks are kept for 12 months by default, then auto-purged.
  • You'll get a heads-up email before anything is deleted so you can export first.
  • Demo account data is deleted 30 days after the demo expires unless you upgrade.
  • Need earlier deletion? Email legal@decidr.live.
The download is yours — there's no DRM and no watermark on CSV rows. PDFs and DOCX exports still carry the training-use disclaimer at the bottom (see Acceptable Use).

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