Getting started as a customer

When you first sign in, a quick start guide pops up to walk you through the typical flow. You can reopen it any time from the "Quick start" button at the bottom-right of the screen.

Day one

• Open Settings → Brand to add your logo, accent colour, and pick a risk framework (optional, but everything you export comes out in your colours).
• From the same page, set the resilience goals you want to track over time.
• Do the short maturity assessment in Settings → Maturity so scenarios match where your organisation actually is today.
• Pick an industry, then a scenario that matches a risk you're worried about right now.
• Download the facilitator guide and run-of-show script from the scenario page if you'd like a paper copy.
• Save the debrief so it appears in your reports list, then download the curated runbook from Progress.

Over time

• Use Progress to see how your scores trend across runs.
• Re-run a scenario after training to measure improvement.
• Invite colleagues for facilitated sessions if you have the facilitator add-on.
• Use the "Report a bug" button at the bottom-right whenever something feels off — an optional screenshot helps us fix it faster.