Troubleshooting
Demo blocked — "someone at your organisation has already trialled"
Why this happens and what to do instead.
To keep trials honest we only allow one demo per work-email domain in any 90-day window. If a colleague has already trialled DECID:R, self-signup will be blocked for the next demo on the same domain.
Easiest path forward: ask the colleague who already signed up to share their account, or contact us for a proper proof-of-value evaluation.
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